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Partner Program
White-label the Sydra IDR platform.
Offer AI-powered No Surprises Act recovery to your clients under your brand — on your domain, with your logo, hosted and maintained by Sydra. You keep the client relationship; we run the platform behind it.
Built for high-volume filers.
The economics work when you file at scale — this is a partner license, not a single-practice subscription.
RCM companies
Add No Surprises Act recovery to the revenue-cycle services you already sell.
Medical billing firms
Give your clients IDR filing under your own brand — no new vendor to introduce.
Contingency firms
Run disputes on your platform, at a fraction of the effort, keeping your brand front and center.
What the license includes.
Your brand
Your own domain or subdomain and your logo throughout — the platform looks like yours, not ours.
Branded admin
A full admin console for your team to manage users, clients, and submissions.
Hosted by Sydra
We run, secure, and update the platform on AWS. No infrastructure for you to manage.
The full AI platform
Eligibility, evidence packaging, AI submissions, deadline tracking, and win-rate analytics.
Support
Weekday support, 9am–5pm ET.
Training
Software training included; additional hours and full IDR-process training available.
How partner pricing works.
Every partner is a little different — volume, scope, and how much of the IDR process you already run — so we tailor the numbers on a short call. Here's the shape of it:
One-time setup
A setup fee covers the white-label configuration of your branded environment.
Ramped onboarding
Your monthly fee starts low and steps up over the first quarter, so you grow into it as you build volume.
License + submissions
A monthly platform license that includes a baseline of submissions each month; additional submissions your team files are a low, flat per-submission rate.
AWS at cost
Infrastructure is passed through at cost — typically a rounding error next to the value of a single recovered claim.
12-month term
Auto-renews, with your base re-set to your actual volume at renewal.
Optional IDR training
A full walk-through of the federal IDR process, for teams starting from scratch.
The more you file, the less each submission costs.
Your effective cost per submission falls as your volume grows — the platform license spreads across more submissions and converges toward a low, flat marginal rate. We'll model your specific economics, and the AWS cost at your expected volume, on the call.
Partner FAQ.
Who hosts the platform?
Sydra does. You get a fully branded environment on your own domain or subdomain — we run, secure, and maintain it on AWS, so there is no infrastructure for your team to manage.
Who does the submissions?
Your team does. The platform prepares eligibility, evidence, and the submission; your staff review and file. Your monthly license includes a baseline of submissions, and additional submissions are a low, flat per-submission rate.
How do AWS costs work?
AWS is passed through at cost as a monthly line item based on your actual usage — typically well under the value of a single recovered claim per submission. We share a detailed cost model, including a high-volume scenario, during contracting.
What if my team is new to the IDR process?
Optional full IDR-process training is available — a complete walk-through of federal IDR for teams starting from scratch. Software training is included regardless.
Is there a commitment?
Yes — a 12-month term. It auto-renews for another 12 months, with the base re-set to your proven volume at renewal.
Ready to offer IDR under your brand?
Tell us about your book and we'll walk you through the platform, the economics, and the AWS cost model — and send tailored partner pricing.